Standard Purchasing Agent
Place orders on behalf of users on platforms such as Taobao/1688, including communication with sellers and order tracking
Basic service, not charged separately
Additional Services
Optional services to give you greater confidence, protection and flexibility with your orders.
Included at no extra cost
Standard support, at no extra cost — because a great shipping experience starts with the basics.
3 product photos included free: front, back and packaging shots.
6 services in Procurement.
5 services in Warehousing.
9 services in Inspection.
3 services in Packaging.
5 services in Product Processing.
11 services in Shipping and Dispatch.
Place orders on behalf of users on platforms such as Taobao/1688, including communication with sellers and order tracking
Basic service, not charged separately
Free storage within 30 days after goods are received into warehouse
Recommended 30-90 days; charge after expiration
Storage fee after the free storage period expires
Encourage timely consolidation and shipping; goods over 180 days may be considered abandoned
Complete procurement within 2 hours after order placement, priority processing
Urgent orders; surcharge may apply during major promotions
Assist with returns/exchanges with sellers if issues found before warehousing
Includes communication labor fee; return shipping borne by user
Return/exchange processing after exceeding the free quota
Includes communication + re-procurement labor; quality issues may be waived
Express receipt + purchase order verification + appearance check + quantity count
Included in warehouse operation fee, mandatory for every order
Do not open the express outer packaging; register and warehouse directly in original box
When user requests to keep original packaging; reduces operations
Complete warehousing registration within 2 hours after arrival at warehouse, no batch waiting
Urgent orders / high-value goods
Remove shopping vouchers from packages for separate safekeeping or photographing
For reimbursement/after-sales needs; pay attention to privacy protection
Remove product hang tags, wash labels, price tags
Avoid customs issues/privacy; common need for branded goods
Multi-angle real photos of products (5-8 shots), including details, labels, flaws
High-value/clothing/shoes/bags; ship after user confirmation
Unboxing video or 360-degree detail showcase video (30 sec - 1 min)
High-value goods/electronics; can serve as after-sales evidence
Based on standard inspection, check stitching, zippers, linings, stains, color differences, etc.
Clothing/shoes/bags/luxury goods; reduce return rate
Measure the actual dimensions of the garment and send you the results
Please specify the details you need to measure
Plug in and test whether it can power on/operate normally
Hair dryers/electric toothbrushes/small appliances; pay attention to voltage compatibility
Function tests: e.g., hair dryer hot air output, Bluetooth earphone pairing, charging speed, etc.
High-value electronics; includes test report
Power-on test for large items such as TVs/computers/refrigerators
Large items; requires professional equipment and space
Full function test + detailed appearance check + accessory verification
High-value large items; includes detailed quality inspection report
Re-open and inspect if user disputes the first inspection
When user requests recheck; quality issues may be waived
Wrap products with bubble wrap for all-around cushioning
Fragile items/electronics/high-value goods
Place products into dust bags before packing into boxes
Clothing/shoes/bags/luxury goods; dirt and moisture protection
Place products into bubble bags then pack into boxes
Cosmetics/small items; scratch and pressure protection
Remove excess outer packaging (shoe boxes/express boxes, etc.) to reduce volumetric weight
Reduce shipping cost for light/bulky goods; requires user confirmation, no compensation for discarded packaging
Continue storage after exceeding the maximum storage period
Users with long-term consolidation; requires advance application
Remove brand labels/collar labels/wash labels
Avoid customs brand issues; pay attention to counterfeit brand risks
Replace with user-specified labels or neutral labels
Multi-brand mixed packing differentiation; brand neutralization
Trim loose threads on clothing, remove excess threads
Clothing category; improve user experience
Remove all product outer packaging at dispatch, keep only the products themselves
Maximize volumetric weight reduction; requires user confirmation
Complete packing and dispatch within 2 hours after waybill submission
Urgent orders; surcharge may apply during major promotions
Fill boxes with inflatable bags to prevent shifting
When there is empty space in boxes; basic reinforcement
Add corner protectors to four corners of cartons to prevent crushing and deformation
Large/heavy items; when cartons are prone to deformation
Wrap cartons with stretch film for waterproofing and anti-scattering
Multi-box consolidation/sea freight; moisture protection
Use only waterproof bags + bubble wrap, no carton boxes
Soft goods not prone to pressure; reduce weight and cost
Small carton (≤30×20×20cm)
Includes carton material cost
Medium carton (≤40×30×30cm)
Includes carton material cost
Large carton (≤60×50×40cm)
Includes carton material cost
Flatten or remove shoe boxes to save space
Footwear; requires user confirmation, no compensation for discarded shoe boxes
Record the entire packing process video (1-3 minutes)
High-value goods/dispute evidence; can serve as after-sales evidence
Need a hand?
Our team is here to help you find the right service for your order.